Privacy Policy — Jungle Land Panama

Last updated: September 2026

Jungle Land Panama (“we”, “our”, “us”) operates nature and adventure boats tours within Gatun Lake and the Panama Canal region. This Privacy Policy explains how we collect, use, store, and protect personal information when visitors interact with our website, book a tour, or contact us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate our tours and communicate with guests:

• Personal identification: name, email address, phone number.

• Booking details: tour date, number of participants, preferences.

• Payment information: processed securely through third‑party payment providers (we do not store credit card numbers).

• Website usage data: IP address, browser type, pages visited, and basic analytics.

We do not collect sensitive personal information such as passport numbers, government IDs, or financial data.

2. How We Use Your Information

We use your information to:

• Process tour reservations

• Communicate with you regarding your booking

• Provide customer support

• Improve our website and services

• Send optional promotional updates (only if you opt in)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third‑Party Services

We work with trusted third‑party providers to operate our business:

• Payment processors (e.g., Wix Payments, PagueloFacil, or other providers enabled on our site)

• Email and communication services (Google Workspace)

• Website hosting and analytics (Wix Studio, Google Analytics, Bing Webmaster Tools)

These providers may collect data necessary to perform their services, but they operate under their own privacy policies.

4. Partner Lodge (Important Clarification)

Jungle Land Panama does not operate a floating lodge and does not provide overnight accommodations directly.

Any optional overnight stay offered in connection with our tours is provided exclusively by an allied partner lodge located on the shores of Gatun Lake.

• We do not manage or control the partner lodge’s operations.

• We do not store or process personal data related to lodging reservations.

• Any information you provide for overnight stays is handled directly by the partner lodge under its own privacy policy.

This protects you and clearly defines responsibility.

5. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Remember preferences

You can disable cookies in your browser settings at any time.

6. Data Protection and Security

We take reasonable technical and organizational measures to protect your information, including:

• Secure hosting through Wix Studio

• Encrypted email services via Google Workspace

• SSL certificates

• Restricted access to administrative tools

However, no online system is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Opt out of marketing communications

To exercise these rights, contact us at: maria@junglelandpanama.com

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date will reflect the most recent revision.

10. Contact Information

If you have questions about this Privacy Policy or how your data is handled, contact us:

Jungle Land Panama Email: maria@junglelandpanama.com Phone: +507 6674‑2228 (María) Phone: +507 6113‑3143 (Heidi)