PRIVACY POLICY
At Jungle Land Explorers INC (Jungle Land Panama), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, website, or interact with us.
By accessing our website or using our services, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our services. For any privacy-related inquiries, contact us at info@junglelandpanama.com.
What Personal Information We Collect
We may collect the following types of personal information:
A. Information You Provide Voluntarily
✔ Basic Contact Details: Name, email, phone number, postal address.
✔ Travel & Booking Details: Passport information, travel dates, special requests.
✔ Payment Information: Credit card details (processed securely, not stored).
✔ Health & Special Needs: Medical conditions, dietary restrictions (if relevant to your trip).
B. Information Collected Automatically
✔ Device Data: IP address, browser type, operating system.
✔ Website Usage: Pages visited, session duration, interactions.
✔ Cookies & Tracking Technologies: See Cookies Policy for details.
C. Media & Content Use
When participating in Jungle Land Panama tours, we may capture images or videos of you for marketing and promotional purposes. If you prefer not to appear in such content, please notify us in writing at info@junglelandpanama.com.
How We Collect Personal Information
You may provide your information voluntarily when: ✔ Making a booking or requesting information.
✔ Subscribing to newsletters or engaging with us on social media.
✔ Participating in customer surveys or competitions.
✔ Providing details through customer support inquiries.
We may also receive data from third parties such as: ✔ Travel agents booking on your behalf.
✔ Marketing research firms providing analytics insights.
✔ Partnered service providers supporting travel logistics.
How We Use Your Information
We collect and process your data to: ✔ Provide services (bookings, customer support, travel arrangements).
✔ Process payments securely.
✔ Send important updates about your tour or changes in services.
✔ Enhance user experience on our website.
✔ Comply with legal obligations.
✔ Prevent fraud & ensure security.
Marketing & Communications
We may send email newsletters and promotions about tours or offers only if you have opted in. You can unsubscribe at any time.
How We Protect Your Data
We implement security measures to safeguard your personal data: ✔ SSL Encryption – Secure online transactions and data transmissions.
✔ Restricted Access – Only authorized personnel can view sensitive data.
✔ Regular Security Audits – We continuously assess and update our security protocols.
Third-Party Sharing & Disclosures
We do not sell or rent your personal data. However, we may share your information with: ✔ Travel Partners & Service Providers – Hotels, transport providers, and tour operators to fulfill your booking.
✔ Payment Processors – Secure third-party payment gateways for transactions.
✔ Legal Authorities – When required by law or to protect our rights.
✔ Marketing & Analytics Services – Google Analytics, advertising partners (see Cookies Policy).
If you wish to opt out of data sharing, contact us at info@junglelandpanama.com.
Your Rights & Data Control
Under privacy laws like GDPR and CCPA, you have the right to: ✔ Access your data – Request a copy of the data we hold about you.
✔ Correct inaccurate information – Update or amend personal details.
✔ Request data deletion – Ask us to erase your data if no longer needed.
✔ Opt-out of marketing communications – Unsubscribe anytime.
✔ Restrict processing of your data – Limit how we use your personal information.
To make a data request, email us at info@junglelandpanama.com.
Cookies & Tracking Policy
We use cookies to improve user experience and analyze traffic. The types of cookies we use include: ✔ Essential Cookies – Required for website functionality.
✔ Performance Cookies – Help us improve site usability.
✔ Marketing & Tracking Cookies – Used for personalized advertising.
Your Choices:
✔ Manage cookies in browser settings (block, delete, or restrict use).
✔ Opt-out of Google Analytics – Use this tool.
✔ Disable targeted ads – Visit YourAdChoices.
By continuing to use our website, you consent to our cookie use.
Data Retention Policy
We store personal data only as long as necessary for: ✔ Legal & regulatory compliance.
✔ Fulfilling travel bookings & customer support.
✔ Marketing (if opted-in).
🔹 Inactive accounts & outdated data are securely deleted after 24 months.
Lodging a Complaint
If you believe that your privacy has been breached, contact us at info@junglelandpanama.com and provide details of the incident. We will investigate and respond promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website. ✔ Last updated: February 2025.
✔ Major changes will be communicated via email.
Contact Us
For any privacy-related inquiries: 📧 Email: info@junglelandpanama.com
📍 Address: Comercial office at Plaza Concordia, Oficina 143A, Via España, Bella Vista, Ciudad de Panamá, Panamá
📞 Phone: +507 6113-3143 or +507 66742228